SmartMobilityTalent

Operations Manager

First Bus Bath; Wells, United KingdomOn-SiteFull Time

Key Notes

Leadership of unionised, multi-site transport operations is the main filter for this Bath and Wells role. You’ll manage bus services, people performance, budgets and regulatory compliance across both depots, using operational data to address reliability and efficiency. The permanent full-time position pays £59,000, with a 15% bonus opportunity.

What You'll Work On

  • Lead operational delivery across the Bath and Wells depots, aligning staffing, vehicles and service plans with safe and punctual passenger operations.
  • Use performance data to improve reliability, efficiency and customer outcomes while addressing operational risks and recurring issues.
  • Manage, coach and engage depot teams and trade-union stakeholders, setting expectations and building consistent leadership practice.
  • Manage depot budgets, service performance measures and regulatory compliance, and fulfil the transport-manager responsibilities assigned across Bath and Wells.

Why This Role Matters

  • Bath and Wells services depend on staffing and vehicles across two depots, with operational decisions determining how available resources are used to deliver the scheduled bus network.
  • Depot budgets and compliance obligations constrain service delivery, with the manager accountable for addressing performance issues through workforce decisions, cost management and regulatory oversight.

What They Are Looking For

  • Experience: Applicants need proven leadership experience in a unionised transport, logistics or similarly operational environment, including multi-site delivery.
  • Stakeholder: Applicants need strong influencing, negotiation and people-management skills with a clear customer and safety focus.
  • Technical: Applicants need ability to analyse systems and performance data, manage budgets and make decisions under operational pressure.
  • Preferred: Transport Manager CPC is desirable, with willingness to obtain the qualification if not already held.

First Bus

10 open jobs

First Bus is FirstGroup’s bus division, operating local and regional passenger services across the UK and Ireland. Its activities include contracted routes for Transport for London, with investment in electric buses and depot charging supporting its passenger networks.

Sector
Public Transport Systems
Headquarters
Aberdeen, United Kingdom
Founded
1995
Operating Regions
Europe
Employees
10,001-25,000

Frequently Asked Questions

  • This role is On-site, based in Bath; Wells, United Kingdom.

  • Yes, this is a Full-time position.

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