Key Notes
Regional ownership covers driver acquisition, activation, engagement, loyalty, quality and community programmes across Western Europe. You’ll translate global strategy into market plans, monitor KPIs and OKRs, and connect central teams with local operators. Relevant expertise includes seven or more years of relevant experience with multi-country scope. The London listing says on-site; its application form asks about three office days weekly.
What You'll Work On
- Translate central Driver Operations strategies into regional plans with named owners, timelines, success measures and governance across Western Europe.
- Own regional driver KPIs and OKRs, diagnose underperformance and coordinate corrective action across acquisition, activation, quality and engagement.
- Lead prioritisation with general managers and central teams, resolving resource trade-offs around the highest-return regional initiatives.
- Feed market evidence on regulatory risks and operational constraints into the design of Bolt’s global driver programmes.
- Build regional capability through shared tools, playbooks, local-team development and structured cross-market learning.
Why This Role Matters
- Western Europe’s driver marketplace depends on acquisition, activation, quality, engagement and loyalty programmes being executed consistently; regional KPI ownership exposes where individual markets fall behind agreed targets.
- Global Driver Operations programmes can be adapted to Western European markets when regional feedback identifies regulatory risks and operational constraints in the proposed design.
What They Are Looking For
- Experience: Relevant experience includes seven or more years in operations, programme management or category ownership with regional or multi-country scope.
- Domain: Relevant domain knowledge includes supply-side marketplace experience spanning acquisition, quality, engagement, loyalty and supply growth.
- Technical: Relevant technical skills include experience translating global programmes into accountable plans with measurable outcomes.
- Technical: Relevant technical skills include budget, incentive, return-on-investment and performance-dashboard experience.
- Stakeholder: Relevant stakeholder skills include experience aligning senior leaders, central teams and local market operators around shared objectives.