Key Notes
One direct report and a line to the Chief People Officer sit within this end-to-end People Operations remit. The lead manages lifecycle processes, BambooHR, payroll inputs, EOR and PEO relationships, and key people programmes across Masabi’s global workforce. UK-remote work is available, with optional London hybrid working. Broad HR generalist experience and practical employment-law knowledge are listed.
What You'll Work On
- Run employee queries, onboarding, offboarding, lifecycle changes, contracts, benefits and HR systems across Masabi’s globally distributed workforce.
- Deliver performance reviews, engagement surveys, compensation cycles and probation tracking with Masabi’s wider People team across scheduled programme cycles.
- Maintain BambooHR data, workforce reporting, training records and audit-ready employment documentation across Masabi’s core People Operations processes.
- Coordinate payroll inputs, onboarding dependencies, EOR processes and vendors with Finance, IT, People Partners and external providers.
- Redesign workflows and self-service processes and apply automation or AI where it reduces repetitive People Operations work.
Why This Role Matters
- Masabi’s employees encounter People Operations through onboarding, lifecycle changes and everyday queries; clearer workflows and coordinated payroll inputs reduce friction in those employee experiences.
- Masabi’s globally distributed employment arrangements span local laws, benefits and norms; ownership of EOR and PEO relationships helps keep those arrangements compliant and their supporting records audit-ready.
What They Are Looking For
- Experience: Broad HR generalist experience across People Operations, HR Operations or a similar remit is sought.
- Technical: Confidence using systems, spreadsheets and people data to identify patterns and support decisions is sought.
- Domain: Solid employment-law fundamentals and practical knowledge of HR practices across different countries are sought.
- Stakeholder: Ability to manage external providers, negotiate terms and hold them to agreed service levels is sought.
- Preferred: Technology or scaling-company experience, UK or EMEA employment practices and BambooHR familiarity are advantageous.
- Preferred: Remote-workforce, vendor, payroll-input, benefits or EOR exposure is advantageous.