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Operations Manager

First Bus Bristol, United KingdomOn-SiteFull Time

Key Notes

The Bristol Marlborough Street depot manager owns safe, punctual and cost-efficient service delivery, depot staffing, budgets, customer performance and regulatory governance. The permanent role pays £59,000 plus an annual bonus of up to 15% and carries the company's named Transport Manager accountability. Applicants need unionised-team leadership, financial experience and willingness to study for the Passenger Transport CPC.

What You'll Work On

  • Lead depot operations, service-delivery teams and daily performance against safety, punctuality, customer and cost targets.
  • Use operational data to improve lost mileage, route performance, staffing plans and customer outcomes.
  • Manage budgets, agreed service levels, people processes and compliance with FirstGroup procedures and transport legislation.
  • Coordinate operations and engineering teams while maintaining effective trade-union and external-stakeholder relationships.
  • Deliver collision, passenger-injury and staff-injury reduction plans and report agreed operational KPIs.

Why This Role Matters

  • Bristol Marlborough Street services depend on driver coverage, engineering coordination and depot performance; staffing and service decisions affect punctuality, lost mileage and the safety of scheduled journeys.
  • The post acts as the company’s Transport Manager as defined by the Traffic Commissioner; its compliance and service-governance duties connect depot management with that formal accountability.

What They Are Looking For

  • Experience: Leadership providing strategic and daily direction in a unionised environment is essential.
  • Qualification: Willingness to study for the Passenger Transport CPC is essential.
  • Technical: Budgetary and financial experience and logical systems analysis are sought.
  • Stakeholder: Influencing, negotiation, coaching and stakeholder relationships are sought.
  • Preferred: An existing Passenger Transport CPC is desirable.

First Bus

4 open jobs

First Bus is FirstGroup’s UK bus division, operating local and regional passenger services across Great Britain. Its activities include contracted London routes and investment in electric buses and depot charging.

Sector
Public Transport Systems
Headquarters
United Kingdom
Founded
1995
Operating Regions
Europe
Employees
10,001-25,000

Frequently Asked Questions

  • This role is On-site, based in Bristol, United Kingdom.

  • Yes, this is a Full-time position.

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