SmartMobilityTalent

Field Support Engineer

Alstom UK & Ireland Glasgow, United KingdomOn-SiteFull Time

Key Notes

Permanent night work at Glasgow Depot combines rolling stock fault diagnosis with technical support to outstations and trains in service; Alstom does not expect candidates to have every listed skill. Pay is around £52,000. The role involves lone and wayside working and travel at short notice to sites within three hours' driving distance. Railway operations knowledge is required; PTS and Designated Persons training can be provided.

What You'll Work On

  • Diagnose in-service vehicle faults using Train Management System data, laptop diagnostic software, complex electrical schematics and cable books at depots and outstations.
  • Provide overnight technical advice to maintenance suppliers and the Service Delivery Centre, including support for failed vehicles and rescue or recovery incidents.
  • Record defects, fleet checks and campaigns in SAP GSI, and prepare technical reports for fleet managers on faults and safety concerns.

Why This Role Matters

  • Trains that fail in service require rapid technical decisions; the diagnostic findings and communication with the Service Delivery Centre inform the repair response.
  • Fleet managers need evidence from Safety of the Line incidents and repeat faults, including technical reports from outstations and the affected vehicles.

What They Are Looking For

  • Qualification: Engineering apprenticeship training and an HNC in mechanical or electrical engineering, or equivalent, are sought.
  • Eligibility: A full UK driving licence is sought for travel to outstations.
  • Domain: Prior railway operations knowledge is required; Personal Track Safety and Designated Persons training can be provided.
  • Technical: Ability to read wiring diagrams and schematics is sought.
  • Preferred: Rolling stock industry experience is desirable.

Alstom UK & Ireland

9 open jobs

Alstom UK & Ireland is Alstom SA's regional business unit for passenger rail systems. It supplies trains, metros and trams, together with signalling, control technology, modernisation, maintenance and depot services for main-line and urban networks across the UK and Ireland.

Sector
Public Transport Systems
Headquarters
United Kingdom
Founded
2013
Operating Regions
Europe
Employees
5,001-10,000

Frequently Asked Questions

  • This role is On-site, based in Glasgow, United Kingdom.

  • Yes, this is a Full-time position.

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