Key Notes
Strategic shuttle accounts carry direct responsibility for retention, expansion and long-term revenue. You will lead C-suite relationships, complex renewals and data-backed account plans at Zeelo. The London role seeks commercial account-growth experience, negotiation and data fluency, with MEDDPICC or an equivalent methodology preferred; it does not specify hours or an office-attendance pattern.
What You'll Work On
- Own retention, expansion, share of wallet and revenue-under-contract outcomes across strategic accounts.
- Lead complex renewals, forecasting, negotiation and multi-stakeholder alignment using MEDDPICC.
- Build ROI narratives from operational, rider and financial data and use them to defend pricing and justify growth.
- Run business reviews, churn-recovery plans and multi-year strategies with customers and cross-functional teams.
Why This Role Matters
- Zeelo's strategic accounts face renewal and expansion decisions; ROI cases built from rider, operational and financial data help customer buyers assess pricing and further services.
- Zeelo's account portfolio carries retention and margin targets; churn-recovery plans and negotiations with Procurement and Finance address risks to long-term commercial value.
What They Are Looking For
- Experience: Relevant experience includes ownership of revenue growth and retention across strategic account portfolios.
- Experience: Relevant experience includes leadership of complex, multi-stakeholder renewal and expansion cycles.
- Stakeholder: Relevant stakeholder skills include credibility with C-suite buyers and commercial negotiation with Procurement and Finance.
- Technical: Relevant technical skills include ROI construction, pricing negotiation and analysis of customer, rider and operational data.
- Preferred: MEDDPICC or an equivalent methodology is preferred for renewal and expansion experience.
- Preferred: Tech-enabled services, SaaS, mobility, logistics or high-growth startup experience appears in the optional criteria.