Key Notes
Electrical or electronic knowledge and a full clean driving licence are required for this trainee transport-systems position. Salary is £25,000–£27,000 depending on experience. The day-shift team works in London from a Loughton base, although the advert also requires night and weekend flexibility and travel to UK and Ireland sites.
What You'll Work On
- Install and configure field hardware, diagnosing electrical or electronic system faults within the public transport customer service environment.
- Resolve customer technical incidents against the maintenance plan, recording support calls, repairs and system changes for QHSE review.
- Assist with smaller field-system projects and new solutions, contributing technical observations and documenting improvements to existing customer installations.
Why This Role Matters
- Customer field systems carry an uptime target above 98%, with planned downtime scheduled outside operating hours to limit disruption during maintenance.
- Transport customers receive technical incident support against agreed SLAs; first-time fixes and system reliability are explicit measures of the trainee’s service performance.
What They Are Looking For
- Qualification: Relevant qualifications include electrical/electronic National Certificate or equivalent practical experience.
- Eligibility: Eligibility conditions include full clean driving licence and flexibility for site travel, nights and weekends.
- Preferred: Preferred attributes include mobile-data installation, MPT1327/DMR radio or public-transport knowledge.