SmartMobilityTalent

Marketplace Operations Lead

Wheely London, United KingdomHybridFull Time

Key Notes

Advanced SQL is explicitly required to lead analysis of Wheely’s London supply-demand marketplace. Relevant expertise includes four-plus years in a fast-paced, highly analytical environment. The remit spans fulfilment, arrival times, chauffeur utilisation, cancellations, pricing and incentives, with Product, Data Science and Engineering collaboration. Annual base pay is £65,000–£90,000, with four West London office days and one remote day.

What You'll Work On

  • Own London marketplace metrics covering fulfilment rates, estimated arrival times, chauffeur utilisation and cancellations.
  • Develop and test local pricing structures, dynamic-pricing algorithms and chauffeur incentives for peak periods and high-demand events.
  • Partner with Product, Data Science and Engineering on matching algorithms, dispatch logic and internal operational tooling.

Why This Role Matters

  • London’s passenger bookings rely on sufficient chauffeur availability; pricing and incentive programmes aim to stabilise supply and demand during peak hours and high-demand events.
  • Wheely’s matching and dispatch tools influence how chauffeurs are used; collaboration with Product and Data Science targets algorithm changes supporting utilisation and earnings.

What They Are Looking For

  • Experience: Relevant experience includes 4+ years in a fast-paced, highly analytical environment, such as marketplace operations, consulting, investment banking or technology corporate strategy.
  • Technical: Advanced SQL proficiency is strictly required, including querying large datasets, building dashboards and conducting independent quantitative analysis.
  • Experience: Relevant experience includes a record of converting data-driven hypotheses into hands-on operational implementation.
  • Preferred: Direct marketplace, pricing or driver-operations experience at a mobility, on-demand or location-based platform is advantageous.
  • Preferred: Building operational processes, automated workflows or analytics frameworks from scratch is advantageous.

Wheely

7 open jobs

Wheely provides app-booked chauffeuring for personal and business travel in its supported cities. Its service combines professional chauffeurs, vehicle standards and digital booking for pre-arranged passenger journeys.

Sector
Shared & On-Demand Mobility
Headquarters
United Kingdom
Founded
2010
Operating Regions
Europe, North America, Middle East & North Africa
Employees
201-500

Frequently Asked Questions

  • This role is Hybrid, based in London, United Kingdom.

  • Yes, this is a Full-time position.

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