Role Overview
What You'll Work On
- Manage technical relationships with Trainline Partner Solutions clients
- Support B2B integrations and ongoing delivery
- Resolve partner issues across the account lifecycle
Why This Role Matters
- Keep Trainline Partner Solutions clients supported through reliable technical account management
- Coordinate integration questions, incidents and delivery needs across partner and internal teams
- Connect commercial context with Product and Engineering actions and maintain clear communication
About the Organisation
Trainline
Sells rail and coach tickets across the UK and Europe through its app and website, aggregating fares from hundreds of carriers into a single search. The London-listed retailer also provides white-label ticketing technology to carriers and businesses.
Location
London, United Kingdom
Required Skills
Proven commercial capability in technical account management, client support and integration supportPractical strength in client communicationConfident alignment of technical and non-technical stakeholdersHelpful rather than essential: travel technology, API, rail or marketplace partner experience
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