Role Overview
What You'll Work On
- Manage operational delivery across JustPark’s UK managed-location portfolio
- Diagnose technical and service issues and coordinate resolution with Product and Engineering
- Guide associates and align clients, authorities, access-control partners and internal commercial teams
Why This Role Matters
- Keep live parking locations performing reliably for clients and drivers
- Reduce operational risk by turning complex incidents into structured, accountable resolution plans
- Improve collaboration between client operations, finance, sales, support and product teams
About the Organisation
JustPark
Connects drivers with bookable parking through its marketplace, spanning private driveways to managed car parks, with payments handled in-app. Merged with US-based ParkHub, the platform serves millions of drivers across the UK and North America.
Location
London, United Kingdom
Required Skills
At least 5 years in client operations, client success or technical account managementExperience in multi-client platform environments with complex operational dependenciesStrong incident ownership, escalation judgement and cross-functional stakeholder managementParking, local-authority, access-control or mobility-technology experience is advantageous
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