SmartMobilityTalent

Strategy & Operations Manager, Citymapper

Via London, United KingdomHybridFull Time

Key Notes

Citymapper data quality and analyst-team leadership are the responsibilities of this manager. You’ll own a region’s data strategy, improve tools and automation and align Product, Engineering and Operations around reliable journey information. Direct people-management experience and at least four years in an operational, technical, product or cross-functional role are required. The full-time London role is hybrid and requires Greater London residence and UK work rights; Python and transit-data formats are optional advantages.

What You'll Work On

  • Lead and develop Citymapper Data Analysts, coaching performance and removing blockers to reliable transport information across the assigned region.
  • Own regional data strategy and quality across web and mobile products, coordinating priorities with Product, Engineering and Operations teams.
  • Develop data-team workflows, tools and automation with engineers, improving scalable processes that maintain journey-planning information for users.
  • Translate complex datasets into practical product insight, coordinating analytical projects and improving decisions across technical and commercial partners.

What They Are Looking For

  • Experience: Direct team management and development, including coaching and thoughtful feedback.
  • Experience: At least four years in operational, technical, product or cross-functional work.
  • Technical: Comfort with data and product problems and structured project management across competing priorities.
  • Stakeholder: Clear communication across engineering, product and business planning.
  • Eligibility: Greater London residence and the right to work in the UK, as stated in the job-specific application.
  • Preferred: Data, Python or transit formats such as GTFS, TransXChange, SIRI or HAFAS are advantageous rather than required.

Via

8 open jobs

Via is a transport software company that supplies technology and operational services for demand-responsive passenger transport worldwide. Its products include Remix for network planning and scheduling and Citymapper for passenger journey planning, connecting transport authorities’ service design with the information passengers use to travel.

Sector
Mobility Technology
Headquarters
New York, United States
Founded
2012
Operating Regions
Europe
Employees
1,001-5,000

Frequently Asked Questions

  • This role is Hybrid, based in London, United Kingdom.

  • Yes, this is a Full-time position.

Explore More Jobs

Discover more jobs from this company.

View All
View All