SmartMobilityTalent

Strategic Account Manager

Addison Lee London, United KingdomHybridFull Time

Key Notes

Corporate travel accounts are the focus: you will retain and develop Addison Lee clients, negotiate profitable contracts and shape their ground-transport strategies. The Paddington-based role is hybrid and pays up to £60,000 plus up to 10% bonus. Relevant expertise includes corporate-travel and consulting-style sales experience, executive-level influence, contract management and analysis of account profitability.

What You'll Work On

  • Own retention, revenue, profitability and development plans across a portfolio of corporate travel accounts.
  • Develop ground-transport strategies with client decision-makers and negotiate timely, profitable contracts.
  • Identify upsell and cross-sell opportunities and coordinate service, Finance, IT and Legal teams around client delivery.
  • Maintain contract, spend and profitability information, and use data to support business cases and escalated issue resolution.

Why This Role Matters

  • Addison Lee's corporate accounts have revenue and retention targets; portfolio plans and profitable contracts shape how those customers expand their use of ground-transport services.
  • Corporate clients have one account contact for service failures; coordination with Service Management, Finance, IT and Legal brings the relevant teams into resolving escalated issues.

What They Are Looking For

  • Experience: Relevant experience includes corporate-travel and account-development experience.
  • Stakeholder: Relevant stakeholder skills include communication, presentation and influence with executive and C-level stakeholders.
  • Technical: Relevant technical skills include commercial negotiation, statement-of-work and contract-management skills.
  • Technical: Relevant technical skills include analysis of data to support persuasive business cases.
  • Experience: Relevant experience includes consulting-environment sales and delivery of client-focused solutions.

Addison Lee

2 open jobs

Addison Lee provides pre-booked and on-demand private-hire journeys across London, alongside courier services. It serves individual and corporate customers and is owned by ComfortDelGro through CityFleet Networks.

Sector
Shared & On-Demand Mobility
Headquarters
United Kingdom
Founded
1975
Operating Regions
Europe
Employees
501-1,000

Frequently Asked Questions

  • This role is Hybrid, based in London, United Kingdom.

  • Yes, this is a Full-time position.

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