Key Notes
Live bus-service control defines this garage-office management role, with authority over supervisory decisions during the shift. The post coordinates drivers, vehicles and controllers against DVSA, Traffic Commissioner and company standards, using radio, GPS and allocation systems. Work covers any five days out of seven. The advert does not state salary, contract duration or weekly hours.
What You'll Work On
- Lead garage-office decisions and coordinate drivers and controllers during daily bus operations.
- Allocate spare drivers and service cover through GUIDAS, adjusting services using radio and GPS information.
- Oversee operational records, incident reporting and National Express allocation procedures.
Why This Role Matters
- Live driver and vehicle decisions let Oxford Bus Company adjust cover during disruption, helping controllers maintain service delivery through GUIDAS allocation, radio communications and GPS information.
- A designated senior garage-office lead connects supervisory decisions with DVSA, Traffic Commissioner and company standards, including the operational records and incident reports supporting those decisions.
What They Are Looking For
- Stakeholder: Candidates should be able to build and maintain working relationships across organisational levels.
- Experience: Experience motivating and supporting colleagues to deliver customer service is sought.
- Experience: Confident decision-making, prioritisation and problem-solving under operational pressure are sought.